Privacy Policy

This Privacy Policy ("Policy") describes how 555z ("the Platform", "we", "us", "our") collects, uses, stores, discloses and protects personal information provided by users ("you", "your") of the website at https://555z.bet, including all games, betting services, promotions and support features. This Policy applies to all users of the platform regardless of their location within Bangladesh, including players accessing the site from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

By registering an account or using the 555z platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not consent to any aspect of this Policy, you should not use the platform and should contact support to close your account.

Information We Collect

555z collects personal information through two primary channels: information you provide directly when registering and using the platform, and information collected automatically through your use of the site. We collect only the data necessary to provide the services you request and to comply with applicable legal obligations.

• Identity information: full legal name, date of birth, nationality, and government-issued identification document details (national ID number, passport number, or driving licence number) collected during KYC verification.
• Contact information: email address, mobile phone number, and residential address in Bangladesh (including city, district and postal code where applicable).
• Financial information: payment method details (mobile wallet account numbers for bKash, Nagad, Rocket, Upay; bank account numbers for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank transfers), transaction history, deposit and withdrawal records.
• Gaming activity: game history, bet amounts and outcomes, session timestamps, active game categories (including cricket betting, slots, live casino), and responsible gaming tool settings.
• Technical information: IP address, device type and operating system, browser type and version, referring URL, and session duration data collected automatically when you access the platform.

555z does not collect biometric data, facial recognition data, or any health-related personal information. We do not access the contacts, photos, or files stored on your mobile device.

Legal Basis for Processing

555z processes your personal data only where a valid legal basis exists. The legal grounds on which we rely are as follows:

• Contractual necessity: most processing is necessary to perform our obligations under the Terms and Conditions you accepted when registering — for example, verifying your identity, processing transactions and providing game access.
• Legal obligation: some processing is required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements and record-keeping mandates.
• Legitimate interests: certain processing — including fraud detection, platform security monitoring and aggregated analytics — is carried out on the basis of 555z's legitimate interest in operating a safe and fair platform, where that interest is not overridden by your privacy rights.
• Consent: where processing is not covered by the grounds above — for example, sending you promotional offers about new games or cricket betting markets — we rely on your consent, which you may withdraw at any time from your account settings.

Payment Data and Financial Information

Financial data handled by 555z is treated with the highest level of care. All payment transactions on the platform are processed through secure, encrypted channels. 555z does not store full payment card numbers or mobile wallet PINs on its servers. Payment method details are tokenised — meaning a secure reference code is stored in place of the actual sensitive credential.

Transaction records — including deposit amounts, withdrawal requests, dates, and the payment method used — are retained for the period required by applicable law and our internal record-keeping policy. These records may be reviewed by 555z's compliance team and, where legally required, shared with relevant authorities.

• For deposits via bKash, Nagad, Rocket or Upay: the mobile wallet number associated with your account is stored securely and used solely to process transactions and match deposits to your account. It is not shared with any third party except the relevant payment processor.
• For bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank or Sonali Bank: bank account numbers are stored in encrypted form and used solely for withdrawal processing and to verify that the account holder name matches your registered 555z account name.
• If you suspect any unauthorised transaction on your 555z account, contact support immediately at [email protected]. 555z investigates all reported unauthorised transaction claims promptly and will suspend the account pending investigation where appropriate.

Data Retention

555z retains personal data for as long as your account is active and for a defined period after account closure. Retention periods are determined by the purpose for which the data was collected and by any applicable legal or regulatory requirements that mandate minimum retention periods.

The following retention periods apply as a general guide. Specific legal obligations may require longer retention in particular circumstances:

• Account and identity data (name, date of birth, ID document details): retained for the duration of account activity plus a minimum of 5 years after account closure, in line with standard anti-money laundering record-keeping requirements.
• Transaction records (deposits, withdrawals, bet history): retained for the duration of account activity plus a minimum of 5 years after the transaction date, to support dispute resolution and regulatory audit requirements.
• Technical and session logs (IP addresses, device data, access logs): retained for up to 12 months from the date of the session for security monitoring purposes, after which they are deleted or anonymised.

Security Measures

555z implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. Our security programme is reviewed and updated regularly to address evolving threats.

While 555z takes all reasonable steps to secure your data, no internet-based platform can guarantee absolute security against all possible threats. You also have a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

• SSL/TLS encryption on all data transmissions between your device and 555z servers, preventing interception of data in transit.
• Encryption at rest for sensitive stored data, including identity document details, financial records, and KYC verification outcomes.
• Role-based access controls ensuring that 555z staff can access personal data only to the extent required by their specific job function. Access logs are maintained and reviewed regularly.
• Intrusion detection and anomaly monitoring to identify unusual access patterns or potential security incidents in real time, with automated alerts to the security team for investigation.

Changes to This Privacy Policy

555z may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When we make a material change to this Policy — one that meaningfully alters how we collect, use or share your personal data — we will notify active account holders by email to the address registered on their account and by displaying a prominent notice on the platform upon their next login. The updated Policy will take effect from the date stated in the notice.

Non-material changes — such as typographical corrections, clarifications that do not alter the substantive meaning of a provision, or updates to reflect a change in a service provider name — may be made without prior notice. The date at the top of this Policy will always reflect when it was last updated. We encourage you to review this Policy periodically to remain informed about how 555z protects your information.